A Pilot Study on the Effects of a Task Analysis Training Program on Self-Efficacy and Work Engagement in Disability Welfare Facility Staff
Abstract
This study examined the effects of a task analysis training program on Organizational-Based Self-Esteem (OBSE) and Work Engagement (WE) among staff at disability welfare facilities. The training program consisted of two interactive sessions, workplace implementation phases, and a follow-up evaluation. Participants selected a workplace task for improvement, documented current workflows, and identified areas for enhancement. The first session introduced task analysis techniques, incorporating practical exercises and peer feedback. Participants then implemented their proposed improvements and reconvened for the second session to refine their strategies. A five-week implementation phase followed, during which participants documented the impact of their changes. Work engagement, OBSE, personal attributes, and workplace resources were assessed using validated scales, and statistical analyses were conducted using IBM SPSS Statistics 27. The results indicated that task analysis training enhanced self-efficacy and significantly increased OBSE; however, its effect on work engagement remained inconclusive. These findings underscore the importance of structured training programs in addressing both the practical and emotional challenges faced by staff, ultimately contributing to their well-being and improving the quality of care provided to service users.
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