The Quality Coffee Shop

  • Richard Ennals University of Agder


Authors: Tina Saud, Ravi Bhatterai, James Forster, Richard Ennals


The short article reports on The Quality Coffee Shop, which has been launched during the Covid-19 pandemic, and provides a virtual arena for international dialogue. It should be seen as an Action Research intervention, with practical relevance for Workplace Innovation.

Keywords: Action Research, Covid-19, Quality, Workplace Innovation

Author Biography

Richard Ennals, University of Agder

Emeritus Professor, Kingston University, UK

Professor, University of Agder, Norway